Practical information
Dates, getting there and FAQ
At a glance
- Dates
- From 17 October 2026 to 10 January 2027
- Time
- Shows at 2 pm unless stated otherwise
- Running time
- About 1 hr 20 min
- Age
- From age 5
- Venue
- Palais des Glaces, 37 rue du Faubourg du Temple, 75010 Paris
Performance calendar
Choose your performance: each link opens the booking page of the Palais des Glaces box office.
October 2026
November 2026
December 2026
Booking
-
Online
On the official Palais des Glaces box office.
Tickets (new tab) -
By phone
-
At the box office
Directly at the theatre, subject to availability.
Getting there
37 rue du Faubourg du Temple
75010 Paris
- Metro
- Goncourt (line 11), 2 min walk · République (lines 3, 5, 8, 9, 11), 6 min · Parmentier (line 3), 8 min
- RER
- Gare de l’Est (RER E), then metro line 5 to République
- Bus
- République – Magenta stop (lines 20, 46, 56, 75)
- Vélib’ bikes
- Station 10018, 2 rue du Faubourg du Temple · Station 10011, 86 avenue de la République
- Car
- Indigo République car park, 7-9 rue du Faubourg du Temple (24/7) · Alhambra car park, 50 rue de Malte
Accessibility
- A space for a person with reduced mobility can be booked by phone, directly with the theatre, on +33 1 42 02 27 17.
- The toilets are not wheelchair accessible.
- The show is accessible to hard-of-hearing and visually impaired visitors.
- The show includes strobe lighting.
- Booster seats are available for children.
Frequently asked questions
The show
What can I expect?
La Maison Hantée (“The Haunted House”) is a musical for the whole family. On the eve of her 12th birthday, young Ely’s life is turned upside down when she moves into a strange house. Together with her parents and her grandfather, she meets Alfred, a funny ghost who sweeps her off on an extraordinary adventure. On the stage of the Palais des Glaces, a troupe of nine actors, singers and dancers puts you at the heart of the action, in an immersive 360° set. The show is performed in French.
How long is the show?
The show lasts about 1 hour 20 minutes.
What is the minimum age?
The show is suitable for children aged 5 and over. Booster seats are available for children.
Are there strobe lights?
Yes, the show includes strobe lighting.
Can I take photos during the show?
Yes, but without flash.
Tickets
Where can I buy tickets?
From the Palais des Glaces online box office, by phone on +33 1 42 02 27 17, or at the theatre box office.
Can I buy tickets on the day?
Yes, subject to availability. We strongly recommend booking in advance.
Can tickets be exchanged or refunded?
Exchanges and refunds are subject to the terms of the Palais des Glaces box office. For any question, call the theatre on +33 1 42 02 27 17.
Do you offer press tickets?
Journalists can contact our press officer, Daisy Spinau, whose details are on the Contact page.
Do companions of disabled visitors get a ticket?
Please ask the Palais des Glaces directly, on +33 1 42 02 27 17.
At the theatre
Where is the theatre?
At the Palais des Glaces, 37 rue du Faubourg du Temple, 75010 Paris. Goncourt metro station (line 11) is a 2-minute walk away, République (lines 3, 5, 8, 9 and 11) a 6-minute walk.
What time should I arrive?
Doors open 30 to 45 minutes before the performance. Please be on time: latecomers are not admitted.
Where can I park?
The nearest car parks are Indigo République (7-9 rue du Faubourg du Temple, 75010 Paris), open 24/7, and Alhambra (50 rue de Malte, 75011 Paris).
Is there food and drink?
A bar in the theatre serves drinks and sweet and savoury snacks.
Is there a cloakroom?
No, there is no cloakroom. Scooters, bicycles and suitcases are not allowed inside the theatre.
Are animals allowed?
Animals are not allowed, except guide dogs.
Is every place seated?
Yes, every audience member has a seat.
Are there toilets?
Yes, the theatre staff will show you the way.
I lost something. What should I do?
Ask the theatre staff, or call +33 1 42 02 27 17.
Accessibility
Is the theatre accessible to people with reduced mobility?
A space for a person with reduced mobility can be booked by phone directly with the theatre, on +33 1 42 02 27 17. Please note that the toilets are not wheelchair accessible.
Is the show accessible to hard-of-hearing or visually impaired visitors?
Yes, the show is accessible to them.